saywink

Terms of service

Last updated: November 8, 2026

These terms govern your use of SayWink, operated by [company name] (operator of SayWink). By connecting an Instagram account you agree to them, to our privacy policy, and to Meta's and Instagram's terms and policies.

The service

SayWink answers comments on your Instagram posts with automatic direct messages, according to rules you set in the dashboard or through an AI client connected with your API key. SayWink is in early access and provided “as is”; features may change and availability isn't guaranteed.

Your responsibilities

  • You must own or be authorized to manage the Instagram professional account you connect.
  • You are responsible for the texts and links your rules send, and for complying with the laws that apply to you, including disclosure of automated messages where required.
  • You must follow Meta's policies, including the Instagram Community Guidelines and Platform Terms. Meta's spam rules forbid requiring people to follow, like or share before they get promised content; if you enable the “hard gate” option, you do so at your own risk.
  • No spam, scams, misleading links, adult content, or messages to people who haven't interacted with you.
  • Keep your API keys secret. Anyone with a key can manage your rules; revoke a key in the dashboard if it leaks.

Limits set by Instagram

Instagram decides what can be sent: one private reply per comment, within 7 days, and further messages only in the 24 hours after the person replies. Instagram may refuse, delay or rate-limit messages, and may restrict accounts. We can't override those decisions.

Suspension and ending

You can disconnect at any time by removing SayWink from your Instagram settings, which deletes your data. We may suspend accounts that break these terms or Meta's policies.

Liability

To the extent the law allows, SayWink isn't liable for indirect losses, lost sales, or actions taken by Meta on your account. Nothing in these terms limits rights you have under consumer law.

Contact

Questions: [contact email].